Clik here to view.
BPM-D Launch
The European launch of the latest version of Peter Franz and Mathias Kirchmer’s BPM-D framework in London yesterday had an intriguing warm-up before the jazz and canapes: a client executive workshop....
View ArticleClik here to view.
How To Buy The Right Process Tool
So, you’re buying a process tool. Not a workflow or automation system. Just a plain old process tool to serve as an enterprise-wide standard for process capture, design and deployment. Your functional...
View ArticleClik here to view.
Process? Just Don’t Make Me Think
There’s an emerging mindset that’s set to transform ‘business process management’, adding significantly to its value and sustainability. Right now, adoption is the hidden problem. People put a lot of...
View ArticleClik here to view.
When Does A Tool Become A Platform?
What’s the difference between a process tool and a process platform? And does it matter? I think so, and here’s why. Let’s define a ‘process tool’ broadly, as a means of describing work, of ensuring...
View ArticleClik here to view.
Robotic Process Automation: The A-Z of RPA
Hats off to Barbara Hodge and SSON for two useful webinars yesterday on RPA. I’ve been trying to ignore RPA for months – but clients, partners and colleagues keep bringing it up. My take was that RPA...
View ArticleClik here to view.
I A Nicer Mr (anag.)
I had the rug pulled from under me in a recent workshop – by a Chief Risk Officer. In full flow, and in front of the CRO and his leadership team, I was explaining how we could thread risk management...
View ArticleClik here to view.
The Art Of Navigating Cross Currents
There are two completely contradictory currents running in the corporate zeitgeist. And I know that you know that I would say this – but surely their only resolution, the only way in which they can be...
View ArticleClik here to view.
Process Excellence in a Quantum World
If, like me, you left yesterday’s FCB webinar on continuous IT delivery – which looked at how companies like Google and Amazon are able to achieve hundreds of software releases every day – you too may...
View ArticleClik here to view.
The Global Process Owner’s Dilemma
I just read the best summary I’ve ever seen of the conundrum facing most global process owners. It’s from Walter Popper of FCB Partners and his advice is so good that I’m just going to quote it in...
View ArticleClik here to view.
Escaping SOP Madness
Hats off to Dee Carri, founder of Torque Management and creator of the TPSoP®, a methodology for translating the typical corporate rainforest of Standard Operating Procedures (SOPs) into visual...
View Article
